Build Ghana's network with us.
We connect homes and businesses across Ghana, and we do it with our own people: on the roofs, in the field and in the network operations centre day and night. Come and do your best work here.
Open roles
All roles are based at our office in Tabora, Accra. Open a role to see what you'll do and what we're looking for.
Sales Account Manager
You'll be the face of Maxinet to new customers: driving revenue through field sales, building strong relationships and finding new ways to grow our subscriber base. This role suits someone with a hunter mindset, excellent communication and a passion for closing deals. You'll report to the Sales Manager.
What you'll do
- Find and follow up new sales leads through field visits, cold calls and referrals.
- Present Maxinet's broadband packages to homes and businesses.
- Build lasting relationships with customers so they stay happy and stay with us.
- Hit monthly sales targets and KPIs set by the Sales Manager.
- Report on sales activity and customer feedback, on time and accurately.
- Represent Maxinet at activations, exhibitions and community events.
- Work with our technical teams so every new customer is installed smoothly.
What we're looking for
- A Diploma or HND in Marketing, Business or a related field, at minimum.
- Sales experience in telecoms, ISPs or a related sector is an advantage.
- Strong negotiation, presentation and people skills.
- Self-driven and target-focused, able to work with little supervision.
- Good knowledge of the local market and customers in your territory.
- Confident with Word, Excel and PowerPoint.
Send your CV and a cover letter to hr@maxinetgh.com with the subject "Sales Account Manager Application".
Field Engineer
You'll install, maintain and troubleshoot the equipment that keeps our customers online, working closely with our engineering and operations teams to deliver a service people can rely on.
What you'll do
- Install, configure and maintain routers, switches and access points at customer premises.
- Troubleshoot and fix connectivity problems on site.
- Run network audits and site surveys to check performance and find improvements.
- Work with other teams on network upgrades and expansions.
- Help customers set up and get the most from their internet.
- Climb towers and install antennas as part of network projects.
- Inspect and maintain towers to keep them safe and up to industry standards.
- Record field work, equipment inventory and maintenance logs.
What we're looking for
- A bachelor's degree in Computer Science, IT or a related field, or equivalent experience.
- Proven experience installing, configuring and troubleshooting networks.
- Hands-on experience with routers, switches and access points.
- Familiarity with TCP/IP, DHCP and DNS, and with Ethernet and Wi-Fi.
- Strong problem-solving skills and the ability to work independently at pace.
- Excellent communication and people skills.
- Welding experience is a plus.
- A valid driver's licence and willingness to travel to customer sites.
Send your CV and a cover letter to hr@maxinetgh.com with the subject "Field Engineer Application".
Network Support Engineer
Join our 24/7 Network Operations Centre to monitor, troubleshoot and fix network issues in real time, keeping our service available and fast for every customer. You'll report to the NOC Manager.
What you'll do
- Monitor and manage our network so broadband stays available around the clock.
- Diagnose and fix faults, outages and performance problems.
- Work with vendors, upstream providers and our own teams to resolve disruptions.
- Carry out routine maintenance, updates and upgrades.
- Handle customer escalations with level 1 and level 2 technical support.
- Keep clear records of incidents, the actions taken and how they were resolved.
- Help deploy and configure routers, switches, firewalls and access points.
- Help tune the network, including bandwidth management and lower latency.
- Work shifts in our 24/7 operation, including nights and weekends.
- Follow our network security and incident response procedures.
- Guide and train junior engineers.
What we're looking for
- A bachelor's degree in Computer Science, Telecommunications or a related field, or equivalent experience.
- 2 or more years in network operations, technical support or a similar role.
- Strong knowledge of TCP/IP, DNS, DHCP, VLANs and routing protocols such as BGP and OSPF.
- Experience with monitoring tools such as Zabbix, PRTG, Nagios or SolarWinds.
- Hands-on experience with routers, switches, firewalls and load balancers.
- Familiarity with fibre, GPON and wireless broadband.
- Knowledge of Ubiquiti UniFi, EdgeRouter and airMAX products.
- Basic Linux and command-line troubleshooting.
- Strong analytical skills and attention to detail.
- Excellent communication and customer service skills.
- CCNA or an equivalent certification is preferred.
Send your CV and a cover letter to hr@maxinetgh.com with the subject "Network Support Engineer Application".
Why work at Maxinet
We're a fast-growing ISP, and we grow our people with us.
- Fair pay and benefitsA competitive salary and benefits package.
- Room to growCareer paths that open up as our network expands across Ghana.
- Real networks, real workHands-on experience with fibre, fixed wireless and the kit that runs them.
- Training that countsSupport for training and professional development.
Don't see your role?
We're always glad to hear from talented people. Send your CV to hr@maxinetgh.com and tell us how you'd like to help.