Support Desk
The goal of our Support Desk is to maintain the highest customer satisfaction level possible by setting the right expectations and working to exceed them.
Our Support Desk can assist you with Incidents,
.Service Requests
.Logging and Query Resolution
.Billing & Payment
.Client Account Information
.Service Trial & Upgrade Request
.Customer Contact and Address Changes and Updates
.Order Placement for Network Equipment
Network Operation Center
Fully Staffed 24/7/365
Our expert technical support team maintain a full presence around-the-clock every day of the year, so they’re always available when you need them.
Full Network Visibility
Our Network Operations Centre allows us to identify, diagnose, and respond to any potential network issues promptly – often before our customers are affected.
Resilient Connectivity
NOC operations are protected by resilient pure fibre connections direct to our core network, reinforced by emergency power supplies.
FREE Setup Installation
Totally Unlimited Internet
With Absolutely No Data Cap
GH₵ 500 One-time Device Fee
